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Description

MobileCiti | Australia

Digital Dost's Customized E-commerce Solutions Revolutionized Mobile Citi's Online Business Operations

DescriptionMobile Citi is an Australian fashion tech brand selling mobile phones, tablets, smartwatches, and more.

DescriptionMobile Citi contacted us to build its brand, increase visibility, broaden its customer base, and improve sales.

DescriptionTeam Shopex helped them optimize their online presence and drive growth with higher ROI.

The Challenge

Mobile Citi is a startup in the tech industry offering a luxury product range but faced challenges in scaling up operations.

Inappropriate User Interface

The previous website had an unattractive design, slow load times, and limited mobile optimization, making it difficult for users to navigate.

Inventory and Order Management

The inefficient inventory management system lacked real-time updates, leading to unhappy customers and lost sales opportunities.

Limited Online Presence

Despite offering high-quality products, Mobile Citi struggled to maintain a strong web presence and lacked an efficient e-commerce plan.

Lack of Brand Awareness

Mobile Citi, a relatively new brand, faced limited reach and sales potential due to its limited recognition beyond the local market.

Recent Shopex Approach

Shopex provided a comprehensive suite of solutions for Mobile Citi, including website redesign, digital marketing, and overall management. Here's how we did it:

Solution Visual

Some of our deliverables included:

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Redesigned UX and Mobile Responsiveness

The Mobile Citi website underwent a comprehensive revamp, with a strong focus on mobile responsiveness to enhance user experience.

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An Integrated Platform for Order Management

We implemented an advanced inventory management system to track real-time stock, streamline order processing, and improve efficiency.

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Digital Marketing and Brand Awareness Campaign

We executed SEO, social media, email, and influencer marketing campaigns, creating a solid presence across channels and boosting revenue through paid ads.

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Customer Support and Retention

We added a live chat feature on the website to assist customers immediately during their purchasing journey, improving customer satisfaction and retention.

Our Outcomes

Here's how we achieved substantial growth across multiple areas of their business.

Brand awareness increased by

0%

within the first three months of marketing.

The website redesign and digital marketing led to a

0%

increase in online sales.

Customer satisfaction increased by

0%

with the website's design and ease of use